tito-m_api | Stripe Developers | Page 1

coral thunderBOT Oct 31, 2025, 10:29 AM

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manic vapor Oct 31, 2025, 10:30 AM

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Hi arran 🙂

wooden umbra Oct 31, 2025, 10:30 AM

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👋 Hi there! Let me take a look

manic vapor Oct 31, 2025, 10:31 AM

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I gave you the wrong id, apologies, this is the event: evt_1SNZ9ZLTbRVi3J9xHTUAVhyE

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And this is a screenshot showing the new ip address:

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81.108.184.186

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Thank you!

wooden umbra Oct 31, 2025, 10:34 AM

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Well that's not a request from Stripe, as it's a GET request, and that's a Virgin Media IP address

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But I do see that we're failing to send evt_1SNZ9ZLTbRVi3J9xHTUAVhyE to your endpoint, due to some sort of connection error

manic vapor Oct 31, 2025, 10:37 AM

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Oh, interesting. We assumed maybe a new ip address had been added. Apologies. It's the only traffic we can see hitting our url

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We run an NGINX proxy layer on top to allow/block ip addresses

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On top of the API that is

wooden umbra Oct 31, 2025, 10:39 AM

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Yeah, makes sense. But let me dig into this a little further, as I see that there are some issues, e.g. evt_1SOEa9LTbRVi3J9xI6ybq7j8 is a recent event that hasn't been delivered

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Are you allowing all of these IP addresses? https://docs.stripe.com/ips#webhook-notifications

manic vapor Oct 31, 2025, 10:40 AM

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Yes

wooden umbra Oct 31, 2025, 10:44 AM

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It really looks like all requests to pg.redletterdays.co.uk are being blocked

manic vapor Oct 31, 2025, 10:45 AM

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You think its on our side then?

wooden umbra Oct 31, 2025, 10:46 AM

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It would seem so. Do you see any POST requests coming in to your webhook endpoint?

manic vapor Oct 31, 2025, 10:46 AM

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Currently looking through the logs to see if we can find them, please bear with me

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Thank you for all your help so far!

coral thunderBOT Oct 31, 2025, 11:01 AM

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manic vapor Oct 31, 2025, 11:01 AM

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Last POST call we can find is from the 28th, 18:20.

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Would you guys be able to tell me what this url http://pg.redletterdays.co.uk/ resolves to on your side when you ping it?

wooden umbra Oct 31, 2025, 11:03 AM

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52.142.117.83

manic vapor Oct 31, 2025, 11:03 AM

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Thank you!

flat quartz Oct 31, 2025, 11:06 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#tito-m_api