#shahzaib-haider_api
turbid abyssBOT
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sullen tangle
Can you share what guide are you referring to exactly ?
You can cancel PaymentIntent in processing state, but only in rare cases:
https://docs.stripe.com/api/payment_intents/cancel#:~:text=You can cancel a PaymentIntent object when it’s in one of these statuses%3A requires_payment_method%2C requires_capture%2C requires_confirmation%2C requires_action or%2C in rare cases%2C processing.
dapper cove
This says we can cancel us bank payment in processing
I want to do that but it's giving me error
I attacked request id you can look into that as well
sullen tangle
This says we can cancel us bank payment in processing
Yes, but it's not always
So you should proceed with refunds for this kind of cases
turbid abyssBOT
dapper cove
so, no solution before rufund?
Basically we don't want to refund, we want to cancel payment if possible
odd elm
There's a limited window in which it can be cancelled, noted here: https://docs.stripe.com/payments/paymentintents/lifecycle#:~:text=You can cancel a PaymentIntent in the processing state when the associated Payment Method is ACH%2C ACSS%2C AU BECS%2C BACS%2C NZ BECS%2C and SEPA. However%2C it might fail due to a limited and varying cancellation time window.