danmatthews_best-practices

[sleek wolf]

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[kind moth]

👋 Hi there! Let me take a look

[sharp plaza]

There's also a second example that's slightly more complex:

The cart contains:

• A donation of £20 for the charity.
• A "tip" of £2 for us.
• An entry ticket for an event, for which the charity must pay VAT.

The same would apply:

• The charity pays fees for the £20 donation and VAT for the ticket entry
• We just pay the fees for the £2 "tip"

But if you can help us deal with the first example

then we might be able to handle the second one ourselves in a different way,.

[kind moth]

It sounds like you would want to use Separate Charge & Transfer (or Destination Charges) here, since it seems you'll need to do some calculation on your side to determine the net value the charity should receive

[sharp plaza]

So there's no good way to use separate destination charges here using one payment method?

Or is it on us to take the payment, then calculate what should be transferred?

[wise coyote]

Hey! Taking over for my colleague. Let me catch up.

[wise coyote]

Yeah I think this is the best approach here

Becasue you don't know the fees upfront if you'll be using destination charges

So the platform should charge the customer normally, do all the needed calculation and then transfer to the connected account their amount.