#manuel_api

1 messages · Page 1 of 1 (latest)

proven tartanBOT
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oak plank
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Hello
Invoice Preview API is the right endpoint for this - https://docs.stripe.com/invoicing/preview

I have been using create_preview(), but I see that the amount_due is much higher than what customers actually pay. What can I do?
Can you share more details? Like an example of where you saw the amount_due higher than what the customer paid etc.

idle jetty
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yes, give me a sec

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this is the subscription ID: sub_1SNI51ESRxUGxqvhKBBtd0J6

and this is the request ID: req_MaRi3t0He28Pqi

📎 message.txt
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the amount due is higher than my total amount of the subscription even including the taxes

oak plank
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What amount are you expecting?
Is it possible the proration date might be off?

idle jetty
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I think it should include the total amount with the added item on the next invoice. In other words, in this case, it would be $61.71 including taxes on the next payment

oak plank
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so do you want just the new item to be charged?

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Sorry for back and forth but could you help breakdown the $61.71 just to make sure I'm on the same page?

idle jetty
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it should be
2 x for additional users sales = $17.00 * 2 = $34
1 x sales module = $17.00 * 1 = $17
total excluding taxes: $51
total (wit tax 21%) = 61.71

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this should be the exact amount to the next payment

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right_

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?*

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or am i missing something?

oak plank
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So currently the sub sub_1SNI51ESRxUGxqvhKBBtd0J6 has -

si_TJvwPAYfrXFiQh -> price_1RT5uEESRxUGxqvhtBZv4yuk x 1 (17 eur)
si_TJvwWPH7rO1myN -> price_1RT5uFESRxUGxqvhwsRCsDoj x 1 (17 eur)

current period start -> 2025-10-28 18:57:15
current period ends -> 2025-11-28 18:57:15

Then you're making a Preview call while deleting si_TJvwWPH7rO1myN & adding price_1RT5uFESRxUGxqvhwsRCsDoj x 2 (17 eur + 17 eur)

With the preview invoice you're getting:

  • -17 eur credit for si_TJvwWPH7rO1myN deletion -> proration for period from 2025-10-28 to 2025-11-28

  • 34 eur charge for price_1RT5uFESRxUGxqvhwsRCsDoj x 2 for period from2025-10-28 to 2025-11-28

  • 17 eur charge for si_TJvwPAYfrXFiQh for period from 2025-11-28 to 2025-12-28

  • 17 eur charge for price_1RT5uFESRxUGxqvhwsRCsDoj x 2 for period from 2025-11-28 to 2025-12-28

proven tartanBOT
idle jetty
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ok i understand

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so in the next payment it will be the same amount of €41.14 because of the proration?

white wagon
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👋 Hi taking over for the next hour. Just getting caught up.

white wagon
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so in the next payment it will be the same amount of €41.14 because of the proration?
When you say next do you mean the invoice following the preview invoice?

idle jetty
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yes

white wagon
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If nothing else is changed, and you have two 17 dollar prices on the Subscription + 21% tax then yes.

idle jetty
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You misunderstood me. If it has the three items but the pro rata applies, would it be like before or with the new amount?

white wagon
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would it be like before or with the new amount
My apologizes i'm not entirely clear what you mean by this. I want to make sure we have a clear picture before answering.

idle jetty
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nevermind man...