tirth-jain_docs | Stripe Developers | Page 1

static roverBOT Oct 28, 2025, 9:24 AM

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tirth-jain_api, 23 hours ago, 8 messages

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reef granite Oct 28, 2025, 9:27 AM

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hey there 👋 if you already have a Standard account, you can use the same email to create an Express account

but if you already have an Express account, it's not possible to use the same email to create a new Standard account

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so to your question: "Can we onboard a user to Connect Express with the same email they use for a Standard Stripe account?"

yes, that is possible

desert zealot Oct 28, 2025, 9:28 AM

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but if you already have an Express account, it's not possible to use the same email to create a new Standard account @reef granite let say if user want to create a standard account 🙂

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i mean to say if I delete the connected account user then is it possible ? to use the same email which they have used while onboarding ...

reef granite Oct 28, 2025, 9:34 AM

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I believe the email used for the Express account becomes locked down

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you said it's working in test mode - could you share the account IDs?

desert zealot Oct 28, 2025, 9:41 AM

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yes!

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Account Id : acct_1SN9RJ237ZKIzxIx
Email : harsh.patel@zuru.com
The above email is same in standard account as well

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In sandbox i am using the same email for express connect and it's working as expected.

reef granite Oct 28, 2025, 9:46 AM

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thanks, taking a look at this now

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do you have the ID of the Standard account that exists with that email address?

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again, just to confirm, it is possible to use the same email address for a Standard and Express account if the first one to be created with the email is the Standard one

desert zealot Oct 28, 2025, 9:55 AM

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acct_1My6QoSJKYYqE8lt

static roverBOT Oct 28, 2025, 9:59 AM

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reef granite Oct 28, 2025, 10:00 AM

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since the Standard account was created first, it's expected that the email address can be reused for an Express account - this is discussed here: https://support.stripe.com/express/questions/am-i-able-to-use-the-email-used-for-my-express-account-to-open-a-standard-account-with-stripe

desert zealot Oct 28, 2025, 10:01 AM

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okay great! thank you

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❤️

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If I delete the express account then they can use the same email for creating the standard account ? correct me

upper olive Oct 28, 2025, 10:06 AM

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👋 Hi there, I'm stepping in for Glo just now. Let me take a look

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I'm checking on this, but is this something you were able to test in a sandbox?

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I believe this should work if the Express account is deleted, which requires it to have zero balance as mentioned here: https://docs.stripe.com/api/accounts/delete

desert zealot Oct 28, 2025, 10:13 AM

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Hi @upper olive Okay! I will check, if not work let u know
Thank you

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