#xfechx_api
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tulip veldt
This is the error that I get in the dashboard of the platform:
You cannot perform this request as you do not have Platform Controls for the Stripe Dashboard on the account. Learn more at https://docs.stripe.com/connect/platform-controls-for-stripe-dashboard-accounts.
on the connected account's dashboard, if I go to settings > payments > payment methods, i get the following screen:
This is the screen on the platform:
midnight trail
What about the error message is unclear?
tulip veldt
That I don't have platform controls, but I am admin in both the platform and the connected account so I don't know how to remove the restricted big red status on the listing of connected accounts for that account.
midnight trail
This isn't something you can address through the APIs or in the code for your integration. You need to reach out to Support for help with this: https://support.stripe.com/contact
tulip veldt
I've tried to go to platform and remove sepa debit from capabilitites and that error pops up. Then I try to remove sepa debit from connected account dashboard and also not possible because it says the platform controls it
how do I remove capability with the API?
is that not possible?
how to I remove SEPA debit payment capability alltogether, is not needed
midnight trail
The permissions you have with this connected account do not appear to be sufficient. I recommend you reach out to Support.
midnight trail
If you had sufficient permissions you wouldn't get that error
tulip veldt
huh?
maybe is a bug
that's weird, who else has elevated privileges over my account?
midnight trail
I can't say. Account permissions aren't something we deal with on this server. Please reach out to Support
tulip veldt
but this is account permission using api
capabilities is not something manageable via api ?
midnight trail
Share the API request ID then
That returns this error
I see this request using the Dashboard: https://dashboard.stripe.com/acct_17QCgDChCzTFj30F/logs/req_TEDYshgEiqIqRP
And this indicates that the Platform acct_16lXQzABIsA579c6 lacks the necessary controls to update the capabilities for acct_17QCgDChCzTFj30F