vish_code | Stripe Developers | Page 1

harsh deltaBOT Oct 27, 2025, 7:25 AM

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chrome marlin Oct 27, 2025, 7:28 AM

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Could you send me the request ID (req_xxx) where you encountered this error?

tulip crown Oct 27, 2025, 7:31 AM

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one sec

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I am trying this via rails console, where can I find the re ID?

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where on dashboard

chrome marlin Oct 27, 2025, 7:34 AM

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You may refer to this guide to locate request IDs in your Stripe account: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tulip crown Oct 27, 2025, 7:36 AM

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Okay, I don't see any logs for my request on the dashboard

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Probably request didn't reach stripe yet because error is undefined method 'accounts' for an instance of Stripe::V2::CoreService

chrome marlin Oct 27, 2025, 7:40 AM

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Ah i see, could you send me your account ID?

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Its should look like acct_xxx

tulip crown Oct 27, 2025, 7:42 AM

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Infact I was trying to create an account account = client.v2.core.accounts.create do you want ID of my company platform account? That would be acct_1Aj37VHdB9qiiLxh

chrome marlin Oct 27, 2025, 7:49 AM

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Ah, i did some digging, the reason why you can't call that API is because Accounts v2 hasnt been enabled for your account yet

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https://dashboard.stripe.com/acct_1Aj37VHdB9qiiLxh/settings/early_access

tulip crown Oct 27, 2025, 7:49 AM

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Ah I see, is this something we can do ourselves?

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Or should we request stripe?

chrome marlin Oct 27, 2025, 7:50 AM

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If you hover over the switch that says "Enable for your live account". you should see

"This preview is not available on this account because you have live customers or connected accounts. If you would like to request access, please contact us."

tulip crown Oct 27, 2025, 7:51 AM

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I see that, yes

chrome marlin Oct 27, 2025, 7:51 AM

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Just click on the "... please contact us." and send an email to Stripe support, they should be able to advise you further on this

tulip crown Oct 27, 2025, 7:51 AM

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Ok great, will do. One last question, if we enable this, will v1 get depreceted or can we use both simultaneously?

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v1 & v2

harsh deltaBOT Oct 27, 2025, 7:55 AM

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north vessel Oct 27, 2025, 7:58 AM

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hi! I'm taking over this thread.

tulip crown Oct 27, 2025, 7:58 AM

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Hey @north vessel

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I was wondering if v1 & v2 co-exist

north vessel Oct 27, 2025, 7:59 AM

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you can learn more about this here: https://docs.stripe.com/connect/accounts-v2/api#information-for-accounts-v1-users

#vish_code