#yuliahydrow_test-clock-invoices-and-paid-at-issue

1 messages · Page 1 of 1 (latest)

spark fossilBOT
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shrewd acorn
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Hi there

cosmic bough
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Hello

shrewd acorn
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looking

spark fossilBOT
karmic swift
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Hi there,
takingover for my colleague. Let me quickly catch up...

cosmic bough
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Hi, let me know if you need more info

karmic swift
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For event evt_1SJ4r2E1ba98qjoYOS6NrLyj I look at the Invoice Pay request that came from your integration, and it has the timestamp 8/24
for event evt_1SLUIpE1ba98qjoYAbxs0lnM the pay request was made on 8/30.

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This seems like an issue with the time clock.

cosmic bough
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Correct, for the 8/30 event, I was expecting the paid_at timestamp is 8/30 but it's set to 10/23 (today)

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The first event was correct and it has been correct for the past 2 years because this is in our automated tests that we haven't changed

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This test just started failing in the past 2-3 days.

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We are also seeing other random behavior with test clock lately but let's focus on this issue for now.

karmic swift
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Still looking, but I might need to move this thread to email because it will require a deeper investigation than what we offer here on discord.

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But still looking into this

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According to the time clock it was created on **2024**-10-23

cosmic bough
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Yes, it was created before the test clock was advanced but like I said the other invoice was also created the same way but with different results. Let me know if you have to create a support ticket so I can follow up.

karmic swift
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Ok, it seems like this is a known issue when using test clocks and invoicing. I do not have a solution to offer rightaway but what we can do is moving this conversation to email and connect with the product team for further investigation. Is that ok with you?

cosmic bough
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Yes

karmic swift
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Ok, you will receive a DM in a second with instructions to create a support ticket that goes directly to our team

spark fossilBOT
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Hello @cosmic bough, we have sent you a direct message, please check it at https://discord.com/channels/@me/1431055540028444843

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
karmic swift
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did you create a ticket? I don't see anything on my end yet.

karmic swift
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I will close this thread now. You will still be able to create the ticket through the DM you should have received. You can also open a new thread if needed. In that new thread we will see a reference to this thread.