#moshe_unexpected
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paper compass
All customers are being created with this language
Customers are created via the api, with no local info included. The default should (and used to) be English. Not sure if this is configurable somewhere?
whole ocean
Hey there, taking a look. Do you have an example customer ID?
Yes it's configurable by setting the preferred_locale on the customer: https://docs.stripe.com/invoicing/customize#customer-language
paper compass
cus_THLjS0cyGr9msF
paper compass
Yes it's configurable by setting the `preferred_locale` on the customer: https:/...
But is the default configurable? The docs you linked to is just for an individual customer, right?
whole ocean
Correct, that is how you set the preference for a specific customer
paper compass
So my question is why are all my customers defaulting to Spanish? Where is this default coming from?
whole ocean
Yes, this is based on your default email settings
It looks like someone with access to your account changed this on Oct 20
t..@p...m.com
paper compass
Thanks!
whole ocean
You can change the default here
Settings > Business > Customer Emails > Default language
paper compass
Updated. Thank you so much. And I'm assuming I need to just run a script on any existing customers that were created since October 20th, right?
whole ocean
I believe without an explicit locale set, future emails should revert to your new default
So you may not need to do anything
But please verify this
And if necessary you can set explicit locales for affected customers
paper compass
The customer default languages now changed back to English. No need for scripting 🙏
paper compass
Lol, yea. There is no explicit save button, so might have been a miss click...
Thanks again for your help tracking this down!
whole ocean
NP!