#lanh_webhooks
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candid coral
Hey! do give me some time to take a look at this
Just a quick clarifying question, are you using Stripe Connect feature?
upbeat scroll
I use Stripe .Net SDK + tokenization
candid coral
Thanks for the clarification!
We dont have a way to send test events through the CLI in livemode
The creation and flow of events should function similarly on both your test mode and live mode accounts.
If you'd like, you can provide me with your account ID (acct_xxx), and I can briefly check the setup of your live mode webhooks.
upbeat scroll
I dont have live account here, It's belong to our client
Will give them the setup part, that's why I need a way for them to validate their setup
candid coral
Ah i see. We dont have a way to trigger events in livemode via the CLI. This can be seen in our docs, it only mentions triggering webhook events in sandbox/test mode
upbeat scroll
Do we have any quickway to do that?
candid coral
Apologies, just to clarify, do you mean to test events in sandbox/testmode?
upbeat scroll
In Prod, when client create setting webhooks and put the signature to our system? Is the onlyway we can validate all the setup correct is doing a real transaction?
For more information, we have around 20 clients and when we release the webhooks version, each of them will need to setup
We dont want them to blindly setup or wait until end user to do the payment and geting error
Asking each admin to do real order after setup sound not trivial
candid coral
Did you set up any testmode accounts to test the receiving of events from stripe?
upbeat scroll
we have done all testing in testmode account
candid coral
Your test mode/sandbox accounts should have replicated how your customers would have set up their livemode accounts
upbeat scroll
What our team worries for example customers have an acidently copy like missing 1 char in the signature, then we can only know when an end-user get failed payment
Is it a valid concern?
Since test key and live key are differrent, right?
candid coral
In such a scenario, your clients would actually receive an error on their event destination dashboard, saying that the event failed to be delivered
And in that case, they can notify your team that such an error is happening for them
upbeat scroll
But It causes a ton of failed payment for end-user
It will be not good as a fresh release
Why we dont have a way to fire test event in Live mode?
candid coral
A payment wont fail because of a failed event delivery. The event is normally sent after a payment is completed. If an event delivery fails, you can get your clients to check the events tabs to see it's status.
upbeat scroll
I still think we need a way to validate the configuration instead of wait for someone getting error
It's a shame that system get the money and cannot finalize the flow
human always can have mistake and we need a way to systematically validate the configuration
We have these thing very good in test mode with "Trigger event" but dont know why we dont have same in Live mode
candid coral
I'm sorry to hear that our product wasn't able to meet your needs in this area. I will pass along your feedback to our product team so they can consider this use case for future development.