donut_code | Stripe Developers | Page 1

amber marshBOT Oct 21, 2025, 2:16 PM

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ashen wren Oct 21, 2025, 2:20 PM

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hi there, can you share the ID of the invoice that is failing? (in_1234)

rough flower Oct 21, 2025, 2:21 PM

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yes

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in_1SKgEDRvd0kOjiXVMxVHe0vo

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now its paid because i charged the customer manually from dashboard but i can create a new one

ashen wren Oct 21, 2025, 2:25 PM

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ok, so this was a test invoice, were you using one of our test cards as the payment method?

rough flower Oct 21, 2025, 2:25 PM

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nope

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i am using a real card

ashen wren Oct 21, 2025, 2:32 PM

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still looking, so you created the subscription with a free trial ending at 11/04 using a test clock, then advanced the clock past the trial date, and that's when the payment failed? have you noticed this happening consistently with the card you're using with Apple Pay?

rough flower Oct 21, 2025, 2:32 PM

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yes its like the 4th time

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while testing the flow

ashen wren Oct 21, 2025, 2:33 PM

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do you have those other subscription IDs handy? I'd like to see if they have particular things in common

rough flower Oct 21, 2025, 2:33 PM

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yes

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i'll send them now

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sub_1SKfeRRvd0kOjiXVuSuxLvkf
sub_1SKeZjRvd0kOjiXVSnQ5nZ0U

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sub_1SKgQ9Rvd0kOjiXVAazhihTt

ashen wren Oct 21, 2025, 2:40 PM

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what integration are you using to pay these subscriptions with Apple Pay? the Payment Element?

rough flower Oct 21, 2025, 2:40 PM

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express checkout

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const expressCheckoutOptions = {
buttonHeight: 50,
buttonTheme: { applePay: 'white-outline' },
applePay: {
recurringPaymentRequest: {
paymentDescription: planDescription || '',
regularBilling: {
amount,
label: planName || 'Subscription',
recurringPaymentStartDate: new Date(),
recurringPaymentIntervalUnit: this.mapDurationIdToIntervalUnit(durationId),
recurringPaymentIntervalCount: durationValue
},
billingAgreement: 'billing agreement',
managementURL: 'https://stripe.com'
}
},
googlePay: {
paymentRequest: {
total: {
label: planName || 'Subscription',
amount: (amount / 100).toFixed(2),
currency: currency.toUpperCase()
}
}
}
};

this.expressCheckoutElements = stripe.elements({
  mode: 'subscription',
  amount: amount or 0,
  currency,
  appearance
});

ashen wren Oct 21, 2025, 2:46 PM

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thanks, have you double checked that paymentDescription and regularBilling.label are getting populated? just want to make sure as those are required fields https://docs.stripe.com/js/elements_object/create_express_checkout_element#express_checkout_element_create-options-applePay-recurringPaymentRequest-regularBilling

Stripe JS Reference

rough flower Oct 21, 2025, 2:47 PM

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yes i sent you the code above

ashen wren Oct 21, 2025, 2:48 PM

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ok, I think I'll need to reach out to my colleagues to troubleshoot this. one moment

rough flower Oct 21, 2025, 2:48 PM

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okay

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google pay works fine with the exact same implementation

#donut_code