#donna-j_best-practices

1 messages ¡ Page 1 of 1 (latest)

worthy bloomBOT
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sacred zenith
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Hey there, I'm afraid verifications isn't a topic my team can clarify in this channel as we mostly work with developers on Stripe integrations. You could consider contacting our support team about that: https://support.stripe.com/?contact=true

tardy jungle
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We are creating custom KYC forms for our users to get a payout, but all our users are getting identity verification. Is there a way to validate the KYC forms done from our app to check what prompts the identity check?

sacred zenith
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Are you using Stripe Identity?

tardy jungle
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not sure. can you share more info on this?

sacred zenith
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I need your Stripe account ID to check, could you share it with me?

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When you said you're building a KYC form, I wasn't sure if this is the Stripe product you're using to build the form

tardy jungle
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Sure. We are doing sandbox testing. This is the stripe account id:acct_1SIZwZILWPjM11Q0

sacred zenith
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Okay that's a newly created connected account. The Platform account you're using to create acct_1SIZwZILWPjM11Q0 is using Stripe Identity

tardy jungle
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We are using embedded onboarding forms, which has all the required fields to successfully create an stripe account. But identity verification is prompted which seems to be like different process of upload the a valid id document and 3 pics.. most of the users wouldn't like to go through this. So is there a way to eliminate/remove/override this id verification?

tardy jungle
sacred zenith
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I am seeing API request made by your server to this endpoint: /v1/identity/verification_sessions

tardy jungle
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is this something called internally?

sacred zenith
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No it is something called using your server's secret key

tardy jungle
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does that mean we have enabled stripe identity?

sacred zenith
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It looks like it, yes

tardy jungle
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is there a way to remove it and if it is removed, will be user ever get the identity check prompts?

sacred zenith
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What you do mean by remove it?

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it is being called because your engineering team probably built it into the form

tardy jungle
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We are not explicitly using the verification_sessions api.

sacred zenith
tardy jungle
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If it is through the server's secret key, is it a default behavior of Stripe or is it something we have enabled and has an option to disable it?

tardy jungle
sacred zenith