#nina_unexpected
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alpine zenith
Hi there,
when you are saying you are creating an experiement, do you mean in your payment method settings in the dashboard?
hushed kettle
alpine zenith
Gotcha, unfortunately this is a Dashboard feature that we do not support through this channel. I would have to refer you to Stripe support where someone can help you directly get unblocked on this. https://support.stripe.com/?contact=true
hushed kettle
Sadly. I see this link, there are some q/a, how can I get support via it
alpine zenith
You can just click on any give question and after that click on the "x" in the top right corner. A prompt should pop up asking if the issue was solved and you can say "no". Then you should options how to reach support directly.