#jasoni_api

1 messages ¡ Page 1 of 1 (latest)

teal fractalBOT
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echo snow
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hi there, do you have a public url I can use to repro this?

cold bane
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We're using Card Element, I'll try to provide a public test page

echo snow
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ah I see, yes I'm seeing that as well with the Card Element. we recommend that merchants migrate to the Payment Element when possible as Card Element is deprecated

cold bane
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Ok, thanks. So until we update, it's just a generic error Stripe's side?

echo snow
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can you try using this Amex test card instead? 371449635398431

cold bane
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That one's fine, thanks. We were just wondering about the other one

echo snow
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yeah I think it's just that test card that's doing this. I can file internal feedback about it but since the Card Element is deprecated I can't guarantee it will be fixed

cold bane
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Of course, thanks very much. We don't necessarily want it fixed, just wanted to clarify if it was our error or not

echo snow
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got it, you're very welcome