#jiboulex_api
edgy hornetBOT
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still rose
hmm weird. Did you have any change on July?
Could you provide another example when it was working? A Payment Intent Id pi_xxx would help
keen moth
the last one that worked out was pi_3RddNrBUxI0iDqKA2hk442A8 (in productionà
and when I use my code on this one I get the right amount (0,88€)
The difference I can see between one that works and another is that on the payment detail on the dashboard it says
- Processing fees (for the one that don't work)
- Stripe processing fees (for the one that works)
still rose
I see, do you start noticing this after a specific timestamp, for all of your Payment Intent?
keen moth
I would say from the June 25th
still rose
I see, can you provide the exact Payment Intent at June 24 20:22:45 and June 25 01:42:41 ?
And you didn't change API version or SDK version around that time?
keen moth
20:22:45 = pi_3RddNrBUxI0iDqKA2hk442A8
01:42:41 = pi_3RdiNLBUxI0iDqKA1Ap3FZPH
no we didn't, moreover, I can still get the right amount (88) for the first one but not for the second
and I can see this subtle difference (Stripe processing fees and just "Processing fees")
still rose
is this time (01:42:41) UTC?
keen moth
yes
still rose
Okie, I can see some change on your account around that time, and that made the fee calculation from a sync method to async method, which results in the absent of the field you are asking. Do you have any conversation with Stripe Support about the Stripe Account Pricing plan?
keen moth
Not me directly but it is possible yes. So what does that mean technically, do I have another way of getting the fees ?
still rose
Looking...
It seems to be aggreagated into daily or monthly fee report
Okie I think I am half way, found the change but haven't been able to identify a workaround for you yet
Could you write to Support? I will leave a comment so we can have expert team look into details
edgy hornetBOT
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