#forthewin_webhooks

1 messages ยท Page 1 of 1 (latest)

flint bloomBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1428105272814993550

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

steep flame
#

It seems like events related to manually working with connected accounts within the stripe portal trigger events/logs and webhook event deliveries but activiites where a user is redirected to stripe's checkout do not result in events/logs/webhook calls

solemn ferry
#

Hello, can you share a specific example of an event ID (evt_123) that you expected to get but did not?

#

Also FWIW we close out threads here after ~15 mins of inactivity. We get quite a lot of questions throughout the day and closing threads helps keep things managable

flint bloomBOT
steep flame
#

yes

#

I'm getting an event id

#

standby

#

evt_1SIajkGUjF0YMokAKUJSs51s

bright spire
#

๐Ÿ‘‹ stepping in here

#

Taking a look

steep flame
#

I just triggered that event via my website having a user complete a checkout process for a subscription using the redirect to stripes checkout.

I then cancelled the subscription via my API which produced this event

evt_1SIal1GUjF0YMokAars6W2nc

#

Both show up in the event log but neither of those events show up in my webhook log for my destination

bright spire
#

Looks like you have a Connect endpoint set up on that account

#

But those Events are taking place on the account itself, not on Connected Accounts, so you need a direct endpoint here.

#

So you'll want to recreate your endpoint here and try again

steep flame
#

ok

#

Is there some documentation I can reference to know what I did wrong

bright spire
#

I don't know that you did anything wrong yet.

#

I'm trying to figure out why you are seeing this since we can't reproduce on our end.

steep flame
#

"So you need a direct endpoint here.
So you'll want to recreate your endpoint here and try again"

bright spire
#

Oh so sorry

steep flame
#

This looks like I need to take some action but it's not clear to me what I need to do

bright spire
#

I mixed up your response with a different thread.

steep flame
#

ahh ok

bright spire
#

I don't think there is a screenshot of the actual UI but when you go into your Dashboard to create an endpoint there will be two options... to listen for Events on your account or listen for Events on your Connected Accounts

#

You selected the latter when you created your endpoint, but you need to select the former.

#

This section here:

steep flame
#

So Do I need one of each?

#

Since I want to listen to both sets of events? Although this helps I think I can probably figure it out with the direction you provided. Thanks!

bright spire
#

Yes you would need one of each if you need to both listen for Events on your account and your Connected Accounts

steep flame
#

I'm working on implementing that now

#

it will take me longer than 15 minutes to complete this. You can close this. It should work now that I know there are two indpoints needed