#ahmedcst9_unexpected

1 messages ¡ Page 1 of 1 (latest)

lament barnBOT
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true wraith
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this is the page i got

tranquil oasis
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Are you attempting to subscribe to Scale API or is this related to your integration with Stripe?

true wraith
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scale api is product i have create and i'm tring to subscribe on it

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but because i have active subscription on anther product it gives me that

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when i cancel my first subscribe i can subscribe on scale api product

tranquil oasis
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Can you provide the checkout ID or request ID?

true wraith
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what i wnat to be able to have multi subscribe

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no i don't have it

tranquil oasis
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Can you provide the account ID?

true wraith
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no it's the client account wich i don't have access to

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and what i'm trying to say is
when i have active sub on form custome ( the provided email in the image ) i want subscribe on anter unless i canceled the first sub

tranquil oasis
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You are making the payment using a Payment Link?

true wraith
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yes

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when the customer have an active sub it will give me this page

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if not it will give me the normal payment form

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(the sub not on the same product)

tranquil oasis
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You can get there by navigating to Settings -> Payments and scrolling down to the Subscriptions section.