gonsanto_code | Stripe Developers | Page 1

ivory tulipBOT Oct 10, 2025, 2:21 PM

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undone fulcrum Oct 10, 2025, 2:30 PM

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we even found the layout: tabs is not working as expected 🤔

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this is an example when using layout: tabs ... the blue Card was never being shown when tabs and only Card was available

twin abyss Oct 10, 2025, 2:31 PM

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Hi, At a high level, PaymentElement collects only the necessary information to process the payment. There’s no way to force the Payment Element to always collect a ZIP unfortunately. So yes they’d need to use the Address Element if they want to always collect some billing address fields with a payment. Let me look into the postal code issue with this version. Hang tight

undone fulcrum Oct 10, 2025, 2:33 PM

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ok perfect... I will mention this to the team... the weird thing is that the documentation is saying the post code in the UK should be there 🤔

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the tab layout was my issue 😄

twin abyss Oct 10, 2025, 2:40 PM

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Can you share how you're creating the Element?

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If you set it to autom, https://docs.stripe.com/js/elements_object/create_payment_element#payment_element_create-options-fields-billingDetails-address it should surface the Postal Code.

undone fulcrum Oct 10, 2025, 2:43 PM

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this is the code

          const paymentElementOptions: StripePaymentElementOptions = {
            layout: 'tabs',
          };

          stripeElements = stripe.elements(stripeOptions);
          paymentElement = stripeElements.create(
            'payment',
            paymentElementOptions,
          );

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we are not modifying anything related to the address

twin abyss Oct 10, 2025, 2:45 PM

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Can you set that field to auto and see if the Postal Code is surfaced?

undone fulcrum Oct 10, 2025, 2:48 PM

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yes let me try

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just tried this

          const paymentElementOptions: StripePaymentElementOptions = {
            layout: 'tabs',
            fields: {
              billingDetails: {
                address: {
                  postalCode: 'auto',
                },
              },
            },
          };

          stripeElements = stripe.elements(stripeOptions);
          paymentElement = stripeElements.create(
            'payment',
            paymentElementOptions,
          );

and it is still not showing it

twin abyss Oct 10, 2025, 2:54 PM

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Looking

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I know that with the latest API version,https://docs.stripe.com/changelog/clover/2025-09-30/postal_code_in_card_form_for_non_us_countries#what’s-new we do not collect postal code for GB

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I just deleted a message here, so not to confuse us. Given that you're using @stripe/stripe-js": "^8.0.0, you're using the latest version so this is expected.

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If you require Postal Code, you'd want to use Address Element

undone fulcrum Oct 10, 2025, 3:13 PM

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ok so thats really good to know... thank you so much for checking

#gonsanto_code