#vlad_api

1 messages · Page 1 of 1 (latest)

carmine badgerBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1426156862885068933

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

old magnet
#

I mean, I expect 0341 to fail with general decline, but right now it's failing due to 3DS

rugged mortar
#

What is the goal of your test ?

old magnet
#

We just test different aspects of our interaction with Stripe, and for that particular one - our handling for the failing payment

But does it matter? Right now I'm trying to understand why 0341 returned 3DS action required instead of regular decline

rugged mortar
#

I don't think it does actually, your integration should handle both declines and 3DS

#

you can consider both failure or handle the 3DS one

old magnet
#

We do, but in the documentation
https://docs.stripe.com/testing?testing-method=tokens

It clearly states that that card / token would fail the attempts of charge without any mention of 3DS
You do have additional section of 3DS cards, and we're using them for tests as well

#

Does it mean that any card can cause a 3DS confirmation right now instead of just the ones mentioned in 3DS section?

#

I don't think it does actually

I don't really understand that as well
I provided event id evt_3SGdfRKbHTyAU2AT0HXePz8M

It has a status requires_action while attemps to charge 0341

carmine badgerBOT
rugged mortar
#

Yeah I agree, not sure why 3DS was triggered for that one honestly

old magnet
#

Yea

Today it's reproducing constantly under such requests
req_oG75ifD6uoFJjV

#

Can I wait here until you know the core reason? Or you wouldn't check it for now, and I should expect requires_action for now?

rugged mortar
#

And what happens if you confirm the 3DS ?

old magnet
#

Let me try it out

#

After 3DS confirmation I'm getting generic decline

#

So card behave as usual except trigger of 3DS check before failure

#

Here's invoice id i was testing it with
in_1SGeYhKbHTyAU2ATKsbieU5T

#

The weird thing that seems it's requiring 3DS only on subscription update, but sign up still declines immediately

#

Please, lmk if you'd take any actions / investigate it on your side, so I know what to expect

quick solar
#

Hey, I'm not sure either why the 3DS auth is being required, but I guess ultimately it is doing a fail which is the expected outcome

old magnet
#

Hey

Yes, I agree, but we intentionnaly use 0341 to test cases of decline w/o 3DS dialog, and except of this card I don't see any other possibilities of doing it

#

I'm aware that we should support 3DS everywhere, but still

quick solar
#

Can I ask you send us a support ticket, so that we can raise this to the internal team responsible for this, as it does seem not ideal that this beahviour occurs?

#

I can send you a DM with the link to do so

old magnet
#

Yes, let's do it

I'll be more comfortable on proceeding with email as well

carmine badgerBOT
#

Hello @old magnet, we have sent you a direct message, please check it at https://discord.com/channels/@me/1426176145786798145

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
old magnet
#

Done, thank you for assistance

carmine badgerBOT