#nina_paymentelement-klarna
dense ironBOT
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- nina_webhooks, 1 day ago, 10 messages
young ore
nina_paymentelement-klarna
hushed moth
This request is I add localhost domain "req_F35ulOv9kLpgli"
young ore
is there any error in the JS console or warning?
hushed moth
No
young ore
Can you try const options: StripeElementsOptionsMode = { mode: 'payment', currency: 'usd', amount: 100020, paymentMethodTypes: ['klarna'], };
for a sec and tell me what you see?
hushed moth
If I remove paymentMethodTypes: ['klarna'], klarna could not show
hushed moth
const options: StripeElementsOptionsMode = {
mode: 'payment',
currency: 'usd',
amount: 100020,
paymentMethodCreation: 'manual',
setup_future_usage: 'off_session',
customPaymentMethods: customPaymentMethods.value,
paymentMethodTypes: ['card', 'klarna'],
}; this one , the klarna will show
young ore
cool
dense ironBOT
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You can [read more about message formatting on Discord's website.](https://support.discord.com/hc/en-us/articles/210298617)So the problem is likely that you didn't enable Klarna in your payment method settings: https://dashboard.stripe.com/test/settings/payment_methods go to your Default configuration and enable Klarna
young ore
yeah I'm fairly confident that's the issue and maybe you are mixing up multiple accounts?
Sorry this is a pain to debug in general without a lot more details but it's also hard for you to give the right detail because it's all hidden
Can you complete a PaymentIntent first and give me that PaymentIntent id so I can look at your logs?
hushed moth
Can I use credit card to complete a PaymentIntent?
young ore
yeah it's fine. I just want to be certain I look at the right account
young ore
and to be clear you are currently based in the US with an IP address in the US?
hushed moth
I am in Cad
young ore
because I looked at our logs and it says you are not
yeah see that's why
it is in your screenshot, it only works for customers based in the US
hushed moth
In the Us, it means the IP should be US?
young ore
correct!
super annoying because there are no visible ways for you to detect this. I just get that quesiton a lot and know where to narrow it down in our logs 🙁
but I'm confident Klarna would work fine if you were based in the US
hushed moth
I also set the billing address country as US, it also can't work
young ore
correctyou just can't test really from Canada unless you use a VPN
dense ironBOT
hushed moth
Gotcha, It is difficult for me to test it
If I specify paymentMethodTypes, can I create an experiment?
harsh yew
Hi 👋
My colleague has to go soon so I'm taking over.
Can you explain what you mean by creating an experiment? What do you want to test?
Are you referring to our A/B Testing feature?
harsh yew
This is entirely managed through the Dashboard.
And our docs clearly call out that you must use dynamic payment methods for this
To run an A/B test, your integration must use dynamic payment methods. A/B testing is available if you use either Payment Element Web with the Payment Intents API or Checkout in payment mode. See Supported payment methods for the list of payment methods you can test.
hushed moth
If I specify the paymentMethodTypes: ['card', 'klarna'], can I use it ?
harsh yew
If I specify the paymentMethodTypes: ['card', 'klarna'], can I use it ?
Nope, sorry
hushed moth
To run an A/B test, your integration must use dynamic payment methods
harsh yew
Yes, so you cannot specify the paymentMethodTypes parameter