#phillip_unexpected

1 messages · Page 1 of 1 (latest)

red riverBOT
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rotund lintel
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Payload:

[{ label: "Total", amount: `1000`, paymentType: PlatformPay.PaymentType.Immediate }
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This is for Stripe Connect accounts

frail mason
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Hi! Do you have a screenshot where it shows Payment Not Complete?

rotund lintel
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i can try grab one now

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Ignore the background Alert, That is me trying to force completion timeout.
pi_3SFqjc4Fcda6krtR0IQsSC4F

IMG_2479.PNG IMG_2480.PNG IMG_2481.PNG
visual vector
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Hi there, I'm also an engineer from Stripe. Can you do a console.log for the error object returned from confirmPlatformPayPayment

rotund lintel
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Will have to get a testflight up, this is not happening in test env.

visual vector
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Ok, is this problem consistently happening in live mode?

rotund lintel
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Yes, only in live. When i was in test this never happened.

# 
      await initStripe({
        publishableKey: env.EXPO_PUBLIC_STRIPE_PK,
        stripeAccountId: data.stripe_connect_id,
        merchantIdentifier: "merchant.com.athlopolis.tg",
      });

      // Temporary production debugging - remove after fixing
      const debugInfo = {
        payload,
        currency,
        merchantId: "merchant.com.athlopolis.tg",
        stripeKey: env.EXPO_PUBLIC_STRIPE_PK.substring(0, 20) + "...",
        countryCode: "GR",
      };
      Alert.alert("Debug", JSON.stringify(debugInfo));

      const result = await confirmPlatformPayPayment(data.client_secret, {
        applePay: {
          cartItems: payload,
          merchantCountryCode: "GR",
          currencyCode: currency,
        },
      });

      Alert.alert("Apple Pay result", JSON.stringify(result));

      if (result.error) {
        console.error("Apple Pay error:", result.error);
        Alert.alert(result.error.code || "Payment Error", result.error.message || "Payment failed. Please try again.");
        return;
      };

      if (result.paymentIntent?.status === "Succeeded") {
        console.log("Payment confirmed as successful");
        Alert.alert("Success", "Your booking is confirmed!");
        router.push("/(tabs)/bookings");
      } else {
        console.warn("Payment intent status is not 'succeeded':", result.paymentIntent?.status);
        Alert.alert("Warning", "Payment processed but status unclear. Please check your bookings.");
        router.push("/(tabs)/bookings");
      }
    } catch (error) {
      console.error("Apple Pay exception:", error);
      Alert.alert("Error", "An unexpected error occurred. Please try again.");
    }
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As seen here result.paymentIntent?.status === "Succeeded" was true but the UI still showed "Payment Not Completed"

IMG_2485.PNG
visual vector
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Ok, so the Apple Pay paymentsheet shows "Payment Not Completed", but the result.error is undefined?

rotund lintel
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Yes there is no result.error and payment is taken on Stripe.

visual vector
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Ok, this is really strange.

red riverBOT
rotund lintel
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Yeah will do now, and get a TestFlight up.

quiet ember
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

rotund lintel
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Hey @quiet ember 👋🏻
Just updating the package to 0.54.1 now and running a local test then will get a TestFlight up to test production

rotund lintel
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@quiet ember 0.54.1 has fixed the issue 🥳

quiet ember
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Great to hear!