#vzhuh-_subs-cancel-prorations-credits
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nova helm
Hello 👋
Can you share an API request ID for the API request where you canceled the first Subscription? It will start with req_
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
If the proration has resulted in a Customer Credit balance transaction, then that customer balance will be applied to the next Invoice billed for that customer.
It is not possible to specify which Invoice/Subscription you want this balance to apply to
nova helm
Just the request ID please. I cannot use dashboards links.
slim whale
req_tByhU55PqcyvHG
nova helm
Thank you!
I think there has been some confusion
This request was made through the Dashboard and is not configured to generate prorations
slim whale
one more question, Customer Credit Balance and Prorate is that the same storage of credits?
nova helm
If the proration resulted in a negative amount to be charged, then that results in a customer credit transaction to add credits to the customer
We describe this pretty thoroughly here: https://docs.stripe.com/billing/subscriptions/prorations
slim whale
give me 2 mins pls
so credit proration is not the same as customer credits balance?
Example: I downgraded subscription from higher price to lower and $10 prorated, can I spend this money for another purchase (like from customer credit balance) or it will be applied only for my new cheaper subscription for the next invoice or invoices?
nova helm
A credit proration just means the amount owed by the customer is reduced. If the reduction is enough that the amount owed by the customer is negative, that is what generates a credit.
And yes, the proration will be applied to the existing subscription
YOu cannot use it like an all-purpose credit
slim whale
Got it, but at the same time I cannot assign it to some single subscription that I want, it will be applied by nearest billing date of one of the existing subscription, is that correct?
nova helm
Correct
slim whale
Thank you very much!
nova helm
Happy to shed what 💡 I can 🙂
Prorations are a tricky topic and not super intuitive. I strongly recommend writing some simulations in code (using Sandboxes or Test mode) to simulate different scenarios and see what kinds of prorations get generated.
slim whale
Yes. I will do that!
Thank you for your help!
nova helm
And you can use Test Clocks to simulate time passing so you can really get specific with your proration simulations.
Like creating a monthly subscription -> advancing time 21 days -> then cancelling it
slim whale
Yes, I already doing that, very helpful feature, especially for scheduled subscription and cancel_at_period end, or end_behavior via API
nova helm
Awesome! I started building test integrations with Stripe before Test clocks and it was pretty painful 😅
You wound up creating a bunch of prices that billed every day and had to wait at least 24 hours to see your results
slim whale
I imagine 🥶