#zinah_docs
cedar islandBOT
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glass cedar
👋 happy to help
if you choose to go with the manual payouts they can't send the money directly from their express dashboard, instead they should make a request on your platform (ie app) and you will have to create the payout for them
as for charging them for each payout, you can debit their account as explained here https://docs.stripe.com/connect/account-debits
red vault
but i want them to have the possibility to transfer the amount the want from their express dashboard and at this time i charge a percentage and fix amount
glass cedar
that's not how it works. they can't do that from their express dashboard, you need to develop that as part of your own integration with them
red vault
so how do they ask for their money since they only have the expess dashboard?
red vault
here in the express dashboard interface, I cannot create a request for payout
cedar islandBOT
glass cedar
yes as I mentioned eariler it's not possible
red vault
how can they request their money to the platform
dapper vortex
That is not possible, the Platform can debit the Connrcted Account: https://docs.stripe.com/connect/account-debits if they are based in a country that supports it.
If you're in the UK or the US, we have https://docs.stripe.com/global-payouts which is in Public Preview.
red vault
sorrry i dont really understand. At this time, i have a marketplace and i transfer money to the connected account after each sale and they can visualize the amount in their account through the express dashboard. The payouts from the connected account to bank account are automatic like everyday, but then i want them to be able to send the amount they want whenever they want it. So this feature isn't possible for Switzerland? Can you explain more please since I'm stuck
dapper vortex
Are you asking you want them Express Account holder to decide how much funds they want to send to their bank account as a payout?
red vault
yes if possible, or if not i want them to decide the moment they want to tranfer it
dapper vortex
In that case, you can use manual payouts: https://docs.stripe.com/connect/manual-payouts
red vault
i need to specify it during the connected account registration or can it be the global configuration in settings/payout ?
dapper vortex
You can update the account, https://docs.stripe.com/api/accounts/update#update_account-settings-payouts-schedule-interval or specify that when you create the account.
You should also be able to set this gloablly using the Dashboard.
red vault
and about the fact that i wanna charge the connected account for each payout, how can i do? i dont have access to this https://dashboard.stripe.com/test/settings/connect/platform_pricing/instant_payouts even as an administrator
dapper vortex
What do you mean by that? You can set the payout to manual once and then the Express Account can specificy how much they want to payout to.
red vault
i want to send only to the bank account the amount subsctracted the charge fee which should be possible with this https://dashboard.stripe.com/test/settings/connect/platform_pricing/instant_payouts but i dont have access to this link. I dont know if its because of my country
dapper vortex
That is instant payouts
the amount available payout can be surfaced if you make a GET call to attain the balace: https://docs.stripe.com/connect/account-balances