#jin_connect-charge-application

1 messages ยท Page 1 of 1 (latest)

old pewterBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1423419504087662672

๐Ÿ“ Have more to share? Add more details, code, screenshots, videos, etc. below.

lunar gale
#

Hi ๐Ÿ‘‹

What do you mean by "pause payments"? If you are the Platform, your code is controlling when payments get created.

#

Also what do you mean by "silencing notifications"? Do you mean webhook events you are receiving or something else?

verbal wraith
#

For standard connects, we found out that sometimes after we stopped collecting payments on our platform, they sometimes still use the connected account to receive funds through other means (maybe link payments or something) and it's messing with our monitoring & reporting a bit.

lunar gale
#

Through what mechanism?

#

Are you receiving webhook events that you are using?

#

Generally, if a standard account is connected to you, you will be able to see any payments they accept through any platform

verbal wraith
#

I think because it's standard connect where they have access to their own dashboard, they can create links or invoices through the dashboard and collect payments outside our platform

lunar gale
#

But how are you receiving this information?

#

What is the mechanism?

verbal wraith
#

We have monitoring script that fetches their balanced transactions

#

*balance transaction

lunar gale
#

Okay so you need to track which payments are originated by your platform and ignore the ones that arent

verbal wraith
#

I see we can try that. How would you advise us to achieve that? Through meta data?

lunar gale
#

A payment intent created by your Connect platform will have the Application ID in the application property.

You will likely want to make sure you check against your specific application ID rather than just checking if there is one. That way, if a Standard account connects to another Platform, you don't start tracking those payments.

verbal wraith
#

Thank you! Is there a way to get the source of the payment through the balance transactions directly?

lunar gale
verbal wraith
#

Got it. Thank you for the help!

#

btw do you know if there is a way for us to stop receiving email notifications from stripe for some connected accounts? Specifically, we have many old connected accounts for which stripe is emailing us because of overdue requirements. But, since we no longer process payments with those old accounts, these emails are a bit noisy for our support team to deal with.

#

Are you aware of any programatic means for us to stop these alerts?

lunar gale
#

Unfortunately, this isn't something that is configured through the APIs so I'm not familiar with how to avoid them, short of disconnecting the account.

verbal wraith
#

I see. Thank you! That's all of my inquiries. Have a good day!

lunar gale
#

I'm glad I was able to shed some ๐Ÿ’ก