shubh-chopra_error | Stripe Developers | Page 1

normal geodeBOT Oct 1, 2025, 5:44 AM

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keen goblet Oct 1, 2025, 5:45 AM

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Hi! How are you trying to connect to WooCommerce and what is the exact issue / error that you're seeing?

minor latch Oct 1, 2025, 5:45 AM

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It just not let me connect stripe to WooCommerce

keen goblet Oct 1, 2025, 5:46 AM

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And how are you trying to connect to WooCommerce

minor latch Oct 1, 2025, 5:48 AM

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The usual way like getting into payments section

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and connect stripe

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Can you help know which platform is my Stripe account currently connected to?

keen goblet Oct 1, 2025, 5:53 AM

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Regarding not being able to connect to WooCommerce, you would need to check in with them. Regarding which Platform you're connected to you can go to Settings > Installed Apps in your Dashboard [0].

[0] https://support.stripe.com/questions/disconnect-your-stripe-account-from-a-connected-third-party-platform

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

minor latch Oct 1, 2025, 5:56 AM

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Also what if I had subscriptions on WooCommerce and I disconnected stripe from there and now I would like to connect stripe again to WooCommerce. Would my subscription order go through once stripe is connected back to WooCommerce?

keen goblet Oct 1, 2025, 5:57 AM

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You will need to check on that with WooCommerce as the subscription is with them.

minor latch Oct 1, 2025, 6:03 AM

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I understand, but you might have got a similar situation earlier

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How did things went over that time?

keen goblet Oct 1, 2025, 6:07 AM

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For issues related to connections / subscriptions, we always recommend reaching out directly to WooCommerce as only they have the necessary information about their integration and subscriptions. We don't have any insights into that.

minor latch Oct 1, 2025, 6:07 AM

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Okay

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I mean if you could just help me for the account - katie@theember.co

#shubh-chopra_error