#missbird_error
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opal nymph
👋 do you have a request id or the id of the billing portal configuration object I can look at
torn summit
Hey friends, I have a lot of questions similar to this.
Our Publication CMS platform connects to a lot of current Stripe accounts, but we are also trying to encourage new clients to sign up with Stripe as we have integrated Stripe into our platform.
With this in mind, when I "View Dashboard in this Account", it seems like I can see how to make changes for their Customer portal, but the save button isn't actually working.
bpc_1RwUHtRCRAD4OIeL7qB2Ldcw Is this it
opal nymph
To clarify, you are trying to change the customer portal settings for the connected account via their dashboard?
torn summit
Yes - and the Save isn't working.
opal nymph
I can take a quick look but this channel is focused on coding with the Stripe API, so this might be better suited for our Support Team.
what is the account number of your platform?
torn summit
acct_1RqNF2RCRAD4OIeL
I understand - Do they also have a discord channel? This would be a fantastic way to open tickets with them as the website sucks.
opal nymph
Unfortunately only our team has a discord channel. I think this question will be better addressed by our Support team as they have more familiarity with Dashboard behaviors.
torn summit
Rats - thanks.