#deatonator_error
thin briarBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1422312393588998339
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
fiery glade
Trying to create Identity verification in PHP:
\Stripe\Stripe::setApiKey($secret_key);
$session = \Stripe\Identity\VerificationSession::create([
'type' => 'document',
'metadata' => ['user_id' => $user_id],
'options' => ['document' => ['require_id_number' => true]],
'return_url' => $return_url
]);
Getting error:
"This application does not have the required permissions for this endpoint on account 'acct_1SBN35EctHJRYZAs'"
- API keys work fine for Payments API
- Using WooCommerce Stripe Gateway (test mode)
- stripe-php library version included with WC Stripe plugin
- Can't find Identity enable option in dashboard settings
- Need to verify user identity before processing vehicle rental bookings
wintry field
Hello, can you try that request one more time and send the request ID from it here?
https://docs.stripe.com/api/request_ids
Looking in to this, but having a specific request may help me find more specifics to search with
fiery glade
[29-Sep-2025 20:13:04 UTC] ERROR creating pre-checkout identity session: This application does not have the required permissions for this endpoint on account 'acct_1SBN35EctHJRYZAs'.
[29-Sep-2025 20:13:04 UTC] Stripe Request ID: req_YC5j7pUyTi1I70
[29-Sep-2025 20:13:04 UTC] ERROR trace: #0 /var/www/wptbox/wp-content/plugins/thrillfleet-dual-dashboard/lib/stripe-php/lib/ApiRequestor.php(241): Stripe\Exception\ApiErrorException::factory()
wintry field
Thank you, looking in to this and will get back with what I can find
clear forge
Hi, taking over - let me catch up.
Ok, the reason you get that is you're using a Standard Connect Account here. Since standard accounts have full access to the Stripe dashboard, I the platform can't make identity verification calls on their behalf.
clear forge
You can use Connect Onboarding with Standard accounts: https://docs.stripe.com/connect/standard-accounts and see what information is required for onboarding: https://docs.stripe.com/connect/required-verification-information#US+US+full+full+individual+card_payments,transfers
You can't use it with Standard Accounts like you imagined. You can instead use Customer accounts for instance.
thin briarBOT
fiery glade
I'm building a vehicle rental marketplace. Renters book vehicles from hosts. I need to verify renter identity at checkout before they can complete a booking. Should I:
- Use Stripe Identity on my platform account to verify renters as regular customers (not Connect accounts)?
- Is there any reason renters would need to be Connect accounts, or should only hosts (vehicle owners receiving payouts) be Connect accounts?
- If I verify renters with Identity on my platform account, can I still process payments where funds go to the host's Standard Connect account?
Confirmed - my code uses my platform account credentials (not connected accounts) for Identity verification. Renters are regular customers, not Connect accounts. How do I enable Stripe Identity on my platform account? I don't see an enable button in my dashboard at https://dashboard.stripe.com/settings/identity
I need to verify that RENTERS are 25+ years old at checkout. They are regular Stripe customers, not Connect accounts. Can I use Stripe Identity on my platform account for this, or does Identity not work for customer verification? If it doesn't work, what Stripe product should I use to verify customer age?