#jakub_payout-fx-amounts
woeful mesaBOT
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strange widget
The initial request id for first payout req_IvXtmdWhFLxAsG
elder rampart
Not sure I understand. Can you share a payout id that failed and a request id where you attempt retry so I can see an example of what you're talking about? The shared request id looks like a successful payout
strange widget
po_1RK1POQsK0RUIi6by82sDb0L
elder rampart
That also looks to be a successful payout
Ah I see it failed async
So what was the retry attempt that failed? Do you have that request id?
woeful mesaBOT
strange widget
Sorry, this is an old issue that was ask to takeover and i have limited context to it.
To my understand
- We requested a payout of 80GBP via API,
- Payout was converted to USD, but failed due to incorrect bank details
- Our system was unable to retry the payout because now the amount that came back to the seller's account was now in USD
What would be best way to capturing the information that amount was converted while requesting a payout?
prisma solstice
Hi 👋
I"m stepping in as my colleague needs to go soon
What would be best way to capturing the information that amount was converted while requesting a payout?
Did that happen for this payout?
po_1RK1POQsK0RUIi6by82sDb0L?
I'm confused because the API request that triggered this payout was in USD from the start: https://dashboard.stripe.com/logs/req_8UPqtJlZW0SD6A
strange widget
This payout po_1RJDmGQsK0RUIi6bdrTGw11I
Sorry i might have copied wrong ID, there are few attempts for this payout as there seemed to have been attempts to retrying this later in correct currency.
prisma solstice
The amount is USD was returned in the API response to this request: https://dashboard.stripe.com/logs/req_IvXtmdWhFLxAsG
It was converted because the bank account specified in the request, ba_1RJDfsQsK0RUIi6bsmwlCrh1, is in the US and has a settlement currency of USD
strange widget
Ah, so I should be able to capture the difference from response, i must have missed that
prisma solstice
Yes we return the converted amount with the correct currency in the API response
strange widget
Ok, in that case this settles this for me, thank you for help
prisma solstice
Sure thing, it's why we're here 🙂