elias_achct-detach | Stripe Developers | Page 1

atomic zodiacBOT Sep 25, 2025, 5:57 PM

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spare sky Sep 25, 2025, 6:00 PM

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@vocal phoenix can you give me a concrete example like an Event id evt_123

vocal phoenix Sep 25, 2025, 6:02 PM

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evt_1SAm8iGBjs93obxsCJ9p3wh0

spare sky Sep 25, 2025, 6:06 PM

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Gotcha so this is an ACH Credit Transfer Source. This is a multi-years old integration for bank transfers where the end customer sends you money from their bank to a virtual bank account on Stripe, is that correct?
The framing of the question seemed more like an ACH Debit question so I'm a bit confused now by the ask

vocal phoenix Sep 25, 2025, 6:06 PM

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Yes that's correct, my apologies. ACH Credit Transfer

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Is this something you would be able to help me figure out?

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It was working fine, with the last successful payment on September 3

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Afterwards, there have been 5 failures

spare sky Sep 25, 2025, 6:12 PM

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We have spent the past 2 years deprecating that integration so I'm not sure if that's why. I recommend you reach out to Stripe support to discuss this part of your integration and what's causing us to "detach" those Sources.

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elias_achct-detach

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You can contact them at https://support.stripe.com/contact

#elias_achct-detach