#kt_unexpected
silk galeBOT
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next sundial
Hi, this sub_1PxiyYAFQUUIWEfkHSg3AeJf looks to have been deleted by your code: https://dashboard.stripe.com/logs/req_G2C42gdpgV1dOG
analog pollen
yep and that's expected but there should've been a status update to that subscription before it's deletion where it gets marked as unpaid
we have other actions that are meant to get triggered on a subscription getting marked as unpaid but that doesn't seem to be happening for a lot of subs
next sundial
When you did you make that settings change on your Dashboard? Were those subscriptions created before you made those changes? That setting does not retroactively apply to subscriptions created before the change
analog pollen
the change was made on Aug 18
next sundial
Yeah, those subscriptions were created well before then
subscriptions created after that period should take that setting into account
analog pollen
oh just noticed the 2024 🤦♀️ okay so any failed payments for subscriptions created before aug 18 should fall into the default retry settings right?
next sundial
That is correct
analog pollen
cool, I feel like it's not super clear when creating automations that they only apply to new subscriptions so a note to that affect would be super helpful
silk galeBOT
next sundial
That is a fair feedback, thank you
analog pollen
thank you! have a good one 👋