#jefskoa_webhooks

1 messages · Page 1 of 1 (latest)

neon troutBOT
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quaint vessel
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👋 happy to help

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do you mean the connected account created a manual payout for itself?

knotty sierra
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I created the Payout as a connected account user to test if I got the web hook event. I see the payout in the Events log in Dev dashboard but did not see it as a web hook delivery though my web hook is setup to "listen" for payouts.paid.

quaint vessel
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would you mind sharing the event ID and the webhook endpoint ID that you created?

knotty sierra
quaint vessel
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this is not a connect payout

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this is a manual payout on the platform itself

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that's why you didn't receive the event

knotty sierra
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Will a manual payout ever generate a webhook event at the platform level? I setup the web hook at the platform level (all accounts) as in production we'll have over 500 connected accounts so didn't want to set them up individually. I need to get any payout.paid event in my webhook app. Will only auto-payouts be "seen" at the platform level?

quaint vessel
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your connected accounts shouldn't be able to create manual payouts on their own (unless they're standard accounts)

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but yes you will receive the event

knotty sierra
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I want to make sure I've got my terms right. The platform level exists above all connected accounts. A connected account is an individual merchant account under the platform umbrella. Do I have that part right?

quaint vessel
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correct

knotty sierra
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And the payout I created, a manual payout, was at the platform level?

quaint vessel
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yes

knotty sierra
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In production, where our connected accounts are set to auto-payout, will those generate the payout.paid event at the platform level so the web hook picks them up?

quaint vessel
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they will be generated on each of the connected account, but because you've setup a webhook endpoint to listen to connect events you will receive the connect payout events

knotty sierra
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Is there a way to trigger that in the Dev Dashboard so I can see the payout.paid json? The json genererated by the payout event above did not contain the connected account id which would be critical to identifying our customer in our receiving web hook custom app. I am also listening for the report successful event and have been able to see that in the web hook dashboard and confirm the connected account id is there. Now I need to prove to my dev manager that I can "see" the connected account on a payout. Can you help?

quaint vessel
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yes you need to create a connected account

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and then create a payment and then a manual payout on the connected account

knotty sierra
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I have a few connected account in our KOA Development dashboard. I'll create a payment, then a manual payout and see what happens.

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I thought that is what I did at the end of last week to generate the payout.

quaint vessel
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you've done it on the sandbox

knotty sierra
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Yes, sandbox only.

quaint vessel
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but not the connected account of that sandbox account

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but you need to create a connected account for that sandbox

knotty sierra
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Sorry, I don't mean for you to have to train me on dashboard use. But, I see Payments in my KOA Developer connected account from Sept 19 and Sept 17. How do I generate a payout for them manually then?

neon troutBOT
cobalt ether
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Let me know what specific questions you may have after reviewing the document

knotty sierra
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I need to trigger a manual payout from the Stripe portal. Or can that be done if the connected account is set for auto-payout.

cobalt ether
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We can only help with thechnical questions on this channel.