#v28_resume-subs
hexed tulipBOT
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- v28_api, 22 hours ago, 7 messages
signal kiln
or is there something like the stripe billing/checkout that they can use to manage this?
normal hornet
Hi 👋
What do you mean by "renew" a Subscription? What is the state of the Subscription at the time you are attempting to make this change
signal kiln
any state other than active
normal hornet
What specific status? There are different options with different statuses
We have details about this here: https://docs.stripe.com/billing/subscriptions/overview
signal kiln
thanks, i want to support
subscription with canceled status
subscription with payment failed/incomplete
normal hornet
Subscriptions that are canceled are in a terminal state. You cannot resume them.
Subscription with failed payments need to have their unpaid invoice paid
signal kiln
Subscriptions that are canceled are in a terminal state. You cannot resume them.
Ah right okay, so the easiest solution would be for them to go back through the checkout flow and start a brand new sub?
normal hornet
Correct. You can use the Price IDs in the canceled Subscriptions to ensure you create a new Checkout Session with the same configuration
signal kiln
okay thank you 🙂
normal hornet
Happy to shed what 💡 I can 🙂
hexed tulipBOT