#za-skio_shopify-error

1 messages · Page 1 of 1 (latest)

upbeat perchBOT
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chilly junco
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Hello 👋

Are you a developer coding a direct integration with Stripe's APIs?

verbal terrace
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I work for Skio subscription app and working with the merchant directly here

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I am their technical support

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Your support team has been unresponsive to the merchant and they seem to be losing revenue as a result so hoping to get this looked into asap please 🙂

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Can the merchant change back to stripe lagcy gateway or is this no longer supported by shopify?

chilly junco
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I don't know what that surface is

verbal terrace
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Thats on shopify

chilly junco
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This discord server is for assisting developers directly coding integrations with Stripe APIs

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We cannot help with Shopify

verbal terrace
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within the payment gateway

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but this is your stripe api through shopify payment processing is it not?

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can you help point me in the direction of live support we can contact here? as noone seems to be replying

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thank you 🙂

chilly junco
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You cannot contact other support here. This is a developer only server, I'm sorry to say

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In fact, no one at Stripe will be able to help

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This is Shopfiy's UI and only they know why this option is not available