#lewis_unexpected

1 messages · Page 1 of 1 (latest)

forest quiverBOT
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limber spade
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Hey here's a screenshot of the issue that might help?

9254f81dcf3d9a04a21efbd784c84050.png
digital anchor
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hey there! looking into your question now

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can you confirm if this is happening with just a specific test card, or is the same thing happening for all test cards (including the Stripe ones such as 4242, found here)

limber spade
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I've tried to add test card to my Google account, but once the modal pops up, Google shows a full list of default test cards I guess?

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so I'm unable to use a specific Stripe card number

digital anchor
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the 4242 card should show up in the list of default test cards as well (it's a Visa card, if that makes it easier to find)

either way, I just tested with the 4449 card from your screenshot and I was unable to reproduce the error when testing with the demo button on this page: https://docs.stripe.com/stripe-js/elements/payment-request-button

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so it seems like this issue might be specific to your integration, rather than test mode overall

limber spade
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I think I might have the 4242 card, will send a screenshot in a min!

digital anchor
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no problem! also, if you have a URL for the page where you're testing and seeing the error, it would be great if we could inspect on our end

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ah ok, so it at least looks like the issue isn't specific to the 4449 card

limber spade
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this is with stripe elements btw, not sure if that could cause different issues to the payment request button?

limber spade
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is there a registration google pay requires? seems very weird that Apple pay is fine

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I've added the domain to my Stripe dashboard

digital anchor
limber spade
digital anchor
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is there a URL you can share for your testing page? since this sounds more like an integration issue

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also do you have any errors in the console when you click the demo button?

limber spade
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unfortunately the test deployment is behind a vpn atm

limber spade
forest quiverBOT
limber spade
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I’m not seeing any errors logged

sinful lintel
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hey there, taking over for @digital anchor as they had to step away

limber spade
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hey! when I load the test page the button loads fine, but clicking it does nothing, it only seems to be an issue for Google pay

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this does work on my deployment but the test cards always timeout

sinful lintel
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Got it. That button should show a modal with Google Pay, so if that's not working, then this doesn't seem to be an integration issue. It could be a browser issue, or something else along those lines. Can you go through this to make sure your device and browser are set up properly?

https://docs.stripe.com/testing/wallets?ui=payment-element#device-requirements

Test Apple and Google wallet rendering

Make sure your Stripe payment integration accurately renders Apple Pay and Google Pay for customers who use them.

limber spade
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this example fully works ^ but when I replicate it on my website, the Google pay modal loads for around a minute then fails with REQUEST_TIMEOUT

a00710a20889ab93bd66622de1160076.png
sinful lintel
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Got it, can you share details of your integration? Is it a website or a native app?

limber spade
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its a website, I'm using Stripe elements express checkout identical to the documentation here's a snippet

const stripeElement = stripeElements.create("expressCheckout", { billingAddressRequired: true, emailRequired: true, layout: { overflow: "never" } });
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I have Google pay and Apple pay enabled, testing Apple pay works completely fine, but the Google modal fails all test cards with "REQUEST_TIMEOUT"

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oh weird its just worked

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let me get others to confirm quickly lol

sinful lintel
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Interesting. Maybe a network issue? Keep me posted

limber spade
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will do! I appreciate the help with this

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really weird, I've been testing this all yesterday and today always getting this same error, but seems to be working perfectly now

sinful lintel
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Definitely weird, it makes it seem like it's a Google Pay issue specifically

limber spade
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yea I think it may be a Google issue, my friend tried to test but is still getting the same issue:

image.png
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which isn't very useful I think?

sinful lintel
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Yeah, unfortunately this wouldn't show up on Stripe's side

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Since you had issues yesterday and today and it started working now without changing any of the Stripe integration code, this means the issue isn't with your Stripe integration. Could be Google Pay, could be browser update related, etc.