#jayvir_api

1 messages ¡ Page 1 of 1 (latest)

rigid sparrowBOT
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tulip yew
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hi @formal elk

connnected account id - q
q - please let me know what is the issue with payment

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hi @formal elk hope ur verifying the isue

formal elk
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hey there, this looks like a normal decline from the customer's bank. You should have your customer contact their bank for more information about this.

tulip yew
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hi @formal elk
connnected account id - q

all transation are failed for this account
no successful

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processing error /currency not supported
but other connected account payment is working
not sure what is the issue with this connnected account id - q

formal elk
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processing error /currency not supported
where did you see this?

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As far as i can tell this is just customer bank declines. If you have further questions about specific declines or account activation, please contact support: https://support.stripe.com/contact

If you have integration questions I can help take a look, but that doesn't seem to be the case here.

tulip yew
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ok @formal elk thanks