#smitit1999_unexpected

1 messages · Page 1 of 1 (latest)

dusty raftBOT
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viscid sand
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@scenic moss any updates?

lapis vessel
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Hi @viscid sand I'm looking at it. Give me a sec

viscid sand
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Thanks @lapis vessel let me check

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@lapis vessel doesn't that mean any new invoice after the subscription was paused would get voided. Will the existing invoices i.e. the ones that were created before the pause also get voided?

lapis vessel
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Not really, it applies to invoice created previously as well
All invoices created before the resumes_at date are immediately marked as void. Stripe won’t send any upcoming invoice emails or webhooks and the subscription’s status remains unchanged.

viscid sand
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But if I don't pass a resume_at date, will it still void the open invoices? I asked Stripe AI and it said no

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Also the subscription was paused on 5th September but then the invoice was voided on 8th September. If that was the cause, it should have been voided at the same time when the subscription was paused correct?

scenic moss
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No, the upcoming Invoices will become void if a resume_at date is not provided

viscid sand
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Aligned, but this was an existing invoice before the pause behavior was set

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Also the subscription was paused on 5th September but then the invoice was voided on 8th September. If that was the cause, it should have been voided at the same time when the subscription was paused correct?
Also this still doesn't make sense...

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Also, I can see that there was a payment confirmation attempt - req_0ScWUN24VCyzz4

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right after that attempt the invoice got voided

lapis vessel
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Hi @viscid sand or can you tell us what you want to achieve here?

viscid sand
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An invoice was automatically voided but I am unable to figure out how that happened.

lapis vessel
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I believe I've already explained reason. You paused the subscription with behavior=void

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Did you pause the subscription by accident?

viscid sand
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No, that is an expected thing. But my understanding is that pausing the subscription doesn't void any existing invoices. Only the new ones are voided. Is that not true? I didn't pass any resumes_at param

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And the response from Stripe AI also corroborates that

image.png
lapis vessel
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The AI assistant's answer may not be always correct.

viscid sand
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I get that but even I remember that pausing the subscription didn't void existing open invoices.

And also what's more confusing is if the subscription was paused on 5th September why would the invoice get voided all the way on 8th September, shouldn't it have voided at that instant only?

lapis vessel
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Can you share with me the ID of the subscription that didn't void invoices while it was paused?

viscid sand
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sure give me a sec

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sub_1RlMhlA5BZ3mzPMyReSLKwRJ

lapis vessel