edoardomistretta_error | Stripe Developers | Page 1

long windBOT Sep 9, 2025, 9:31 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1414906114486829133

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

edoardomistretta_docs, 6 days ago, 10 messages

#

marsh fractal Sep 9, 2025, 9:32 AM

#

https://dashboard.stripe.com/terminal/readers/tmr_XXX

#

plucky snow Sep 9, 2025, 9:33 AM

#

are these readers in test mode? live mode? sandbox?

marsh fractal Sep 9, 2025, 9:34 AM

#

live mode

#

i've all these readers online

#

but when I click into a reader I get the error

plucky snow Sep 9, 2025, 9:36 AM

#

oh so in the list it shows but when you click on the reader the page doesn't load right?

marsh fractal Sep 9, 2025, 9:37 AM

#

yes, right

#

OK, it looks like someone has fixed the issue behind the scenes right now. I can now see the reader's webpage correctly

plucky snow Sep 9, 2025, 9:42 AM

#

ok cool

#

sorry for the inconvenience

marsh fractal Sep 9, 2025, 9:42 AM

#

no problem, thank you for your support

#

sorry @plucky snow, the issue is regressed

plucky snow Sep 9, 2025, 9:52 AM

#

do you mean it's back?

marsh fractal Sep 9, 2025, 10:01 AM

#

yes

long windBOT Sep 9, 2025, 10:01 AM

#

marsh fractal Sep 9, 2025, 10:02 AM

#

I still get the error on the reader's page

plucky snow Sep 9, 2025, 10:02 AM

#

yes we're working on fixing this

marsh fractal Sep 9, 2025, 10:03 AM

#

ok thank you! could you please confirm the issue is on the stripe side?

plucky snow Sep 9, 2025, 10:03 AM

#

yes it is

ripe current Sep 9, 2025, 10:38 AM

#

@marsh fractal this should be fixed now

marsh fractal Sep 9, 2025, 10:49 AM

#

ok thank you for your support

#edoardomistretta_error