#rob_unexpected

1 messages · Page 1 of 1 (latest)

olive elmBOT
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You can only update draft invoices

devout lotus
olive elmBOT
safe tulip
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👋 taking over for my colleague. Let me catch up.

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would you mind sharing the request ID that failed?

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oh sorry it's in the initial message

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nvm

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ok so the description field can't be changed but you can change the memo field

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or the metadata if you prefer

devout lotus
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Yeah but isn't the Description field, the 'memo' field? In the Go API, there is no memo field

safe tulip
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what I mean by that, is that you need to update it through the dashboard

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I don't think it's possible to update it through the API if the invoice is finalized

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would you mind trying that?

devout lotus
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Ah ok, sorry that wasn't clear. Let me check

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Actually, in the UI there is also no way to edit the memo field? 🤷

safe tulip
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that's interesting

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let me try to replicate

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oh so this isn't an Open invoice

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this is an invoice that had a failed payment

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I'm still investigating, but it was interesting to see that and I'm not sure if that should stop the edits from happening

devout lotus
# safe tulip this is an invoice that had a failed payment

That is correct, but then the docs could be more clear, because it states:

In the Dashboard, additional detail about the current state may be displayed through badges such as “Past Due” or “Retrying”, but these are not statuses in their own right, and the Invoice is still in “Open” status.

safe tulip
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ok so apparently there's a bug

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I'm going to flag it to our internal team

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if you want to be updated on this asynchronously I can send you a link via DM to open a case with our team and we will respond to you as soon as we have any updates

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does that work for youb @devout lotus?

devout lotus
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yes thanks!

olive elmBOT
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Hello @devout lotus, we have sent you a direct message, please check it at https://discord.com/channels/@me/1414911591446745150

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
scarlet sapphire
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@devout lotus I took a look at the code and I think the failing behaviour is expected. Seems the support article is just inaccurate I'm afraid – apologies

devout lotus
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That's also fine; we have an understand of the problem now. Documentation is hard, and it has been very good otherwise!

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Thank you for your time and effort looking into this