germaine-devane_api | Stripe Developers | Page 1

mellow siloBOT Sep 9, 2025, 2:06 AM

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dapper geyser Sep 9, 2025, 2:09 AM

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Hello! If you are facing an error/issue, can you share the error you are seeing. It would also be helpful if you share the request ID [0] for us to investigate further.

[0] https://support.stripe.com/questions/finding-the-id-for-an-api-request

tropic sonnet Sep 9, 2025, 2:10 AM

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Sure let try to create it. Give me a moment

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It shows Invalid Stripe Secret Key. I had to create a rk_live code

dapper geyser Sep 9, 2025, 2:20 AM

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Could you provide a screenshot of the error?

Do make sure that the screenshot does not show any secret API keys.

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And are you seeing this error from the Stripe platform or Booking Koala?

tropic sonnet Sep 9, 2025, 2:28 AM

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Im seeing this error on booking Koala site when I try to set up strip as my way to collect payments.

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Screenshot_8-9-2025_223229_cleaningcrews.bookingkoala.com.jpeg

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Screenshot_8-9-2025_223133_cleaningcrews.bookingkoala.com.jpeg

dapper geyser Sep 9, 2025, 2:36 AM

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Did you provide an sk_live_xxx key or a rk_liv_xxx key when you got this error?

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Also, just a note, this seems to be a Booking Koala issue and not Stripe related, you should be contacting their support for this, they might be able to help you better there.

#germaine-devane_api