beardage_code

[sinful finch]

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[spark sandal]

is there some sort of "default" payment method somewhere in the stripe payments config I can't find?

[stable parcel]

You're testing this with the same browser?

[spark sandal]

yup same incognito instance, different envs and domains

[stable parcel]

Does link even show as an option in your local env?

[spark sandal]

visual might help, the button will show green w/ link logo if "link" is emitted, will show purple with "pay" for card

these are from staging env

these are from local

(local is deactivated because I didn't finish the form)

I guess I don't know if link is working locally per-say (I think it is from non-incognito tests), but I figured the presense of the checkbox would indicate that

these are also both fresh accounts so there wouldn't be prior/associated link data

[stable parcel]

Hm interesting. Have you tried to click pay button with the check box enabled in both staging and local? I'm curious if the behavior is different.

Also are these 2 environments associated with different stripe account id's?

[spark sandal]

I can do so now

they are using different stripe account id's, which is why I'm suspicious of something I'm missing in the config

[stable parcel]

Ah can you share them

Link can be in payment method mode or it can be available as a part of the card payment method as a wallet

It's possible the 2 accounts are configured differently

[spark sandal]

ahh okay sure one sec

<redacted> is our prod + dev account (dev in test mode) and <redacted> is our staging org

[stable parcel]

Ok so I can confirm that the "staging" account is using link in payment method mode (so that's why you see link as the selected payment method type) when toggling the checkbox

Whereas your "dev" account does not have that configuration

[spark sandal]

oo okay, where can I toggle this behavior then?

[wind flare]

👋 Hi beardage, changing of the guard here. I'm taking over for codename_duchess. Just getting caught up.

[spark sandal]

👋 hello, and thank you for your help so far @stable parcel

[wind flare]

It is my understanding that this may not be self serviable and could require a support ticket to have toggled, i'm just verifying my understanding is current.

[spark sandal]

ah okay, good to know

[wind flare]

Yeah I believe you'd want to get a support ticket. Which account is currently demonstrating the desired behavior?

[spark sandal]

between the two, I'd prefer the dev/prod version. We can probably hold off on the support ticket for the time being, we have a TODO to migrate our staging account to a sandbox on the dev/prod one, just wanted to get this new checkout with stripe elements out first

looks like prod will likely behave the same way as dev, so I think we should be okay

I think the ideal state is to emit 'card' until the link checkbox becomes visible+checked, because users won't understand what link is until that checkbox shows up

but neither config/env does that currently, just my 2 cents for internal discussion 🙂

[wind flare]

Sounds good, if you do decide at some later point to bring your staging account into alignment you'd just want to ask for link passthrough mode with our support team.

[spark sandal]

alright, thank you so much for the clarification, greatly appreciate that your team offers this discord as a support service