#justinh_best-practices

1 messages ¡ Page 1 of 1 (latest)

subtle zincBOT
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severe sundial
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Hello there

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Mostly this is just a limitation of using the Customer Portal. This is a more complex type of upgrade that actually involves a Subscription Schedule which isn't supported in the Customer Portal if you want to maintain the trial period until the end and then upgrade.

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So you would need to build your own UI here as really the Customer Portal doesn't handle this use case currently.

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I can put in a feature request here as I can see how this would be useful. But can't gurarantee any sort of timeline on when this would be supported.

compact geyser
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Thanks. Yeah, a feature request would be awesome even if it won't help me:)

Would the Subscription Schedule handle the various calculations (prorate, billing dates, etc) so I can provide similar information as the portal does currently (i.e. "You'll be billing $X on <date>...") or do I need to do that myself?

severe sundial