#storm-guardian_unexpected

1 messages ยท Page 1 of 1 (latest)

mortal galleonBOT
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tidal garden
ruby warren
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Hello there

tidal garden
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General Bismark !

ruby warren
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lol not exactly ๐Ÿ˜‚

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Give me a minute to see if I can repro on my end as well.

tidal garden
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Oki

ruby warren
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Okay yeah this looks like a Dashboard bug to me. I'll file a ticket internally for this so we get it fixed up. For now you would need to create a new Template if you want to clear out the set field.

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In terms of not seeing your custom footnote, do you have an example Invoice ID where you applied a template?

tidal garden
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I thought the footnote you can confugure in the tab "general" would show on every PDF

ruby warren
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It is the default that should be applied unless overridden

tidal garden
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Which one so you mean by default ?

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I have 2 tabs ine the invoice configuration screen

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1 tab for template ans the other one

ruby warren
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In the General tab for the Default memo and Default footer

tidal garden
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I did fill the default footer in general

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It doesn't show on my invoices

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I created a few after I changed the configuration but no luck

ruby warren
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Sure so if that isn't showing up then can you create and finalize a fresh Invoice and provide me that Invoice ID so I can take a look at it?

tidal garden
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Yes

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Let me find that id

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in_1S56hTLLQeAy0c693m7gW7jc

ruby warren
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Thanks, looking

ruby warren
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Sorry, got pulled away.

tidal garden
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No problem

ruby warren
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Okay so looks like you created the Subscription via the Dashboard here

tidal garden
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Yep

ruby warren
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At the bottom of the Subscription creation modal you should have seen your footer prefilled in the Invoice footer section.

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Did you see that?

tidal garden
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I didn't notice it no

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I can cancel and re-subscribe to see if it's there

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But I can't right now

ruby warren
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One sec

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So you should double check that

tidal garden
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Uhm

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I'll check as soon as I can

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Is there a save button somewhere to save this peculiar field ?