#wackjeston_code
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- wackjeston_code, 2 days ago, 19 messages
dire goblet
Hi, can you share the request where you passed the phone number collection, https://docs.stripe.com/js/elements_object/create_express_checkout_element#express_checkout_element_create-options-phoneNumberRequired ?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
You can also share the payment intent id if it's easier
tepid flame
With the way test enviroments work now, I cannot enter a custom address in with a phone number. But I have tried using the live stripe credentials and entering my own address with a phone number & I get the same thing returned, a very limited address with no phone number
dire goblet
Can you share the above information so I can further debug this please?
tepid flame
do you need this request?
Payment intent ID: pi_3S54gFC6USng5fpa0hBDT1UT
I believe there should be a variable someone called payer_phone?
dire goblet
It does not look like any payment method data was presented, the payment intent was created but to payment method data was collected.
You need to in test mode go through the entire flow, and the data should be under payment_method_data.billing_details.phone
tepid flame
pm_1S557GC6USng5fpa1S06gsoR
Sorry, I had not authorised that one
this one has been authorised & is now awaiting to capture
dire goblet
I can confirm that the billing details is under billing_details.phone as I mentioned above. It ends with 5555
tepid flame
Is this returned in any of the JS events?
dire goblet
You can retrieve the payment method, https://docs.stripe.com/api/payment_methods/retrieve?api-version=2025-06-30.basil and look there
The payment method is an expandable string, https://docs.stripe.com/api/payment_intents/object?api-version=2025-06-30.basil#payment_intent_object-payment_method
We document how Expanding objects wotk here, https://docs.stripe.com/api/expanding_objects?api-version=2025-06-30.basil
tepid flame
Awesome I will have a go with this, thank you