#bjoni_unexpected

1 messages ¡ Page 1 of 1 (latest)

hearty bridgeBOT
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late root
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hey! looking into this now

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do you have a link to your checkout page where we can try to reproduce this?

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I've done some testing and I've been able to reproduce this in the old CardElement, but in the Payment Element, the card is correctly tagged as Amex

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it looks like this might be related to some of our test mode code which controls the card brand mapping for test cards

we can investigate this internally, but in the meantime this issue should not affect your live mode integration

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to confirm, you're not doing anything wrong and this appears to be an issue on our side - thanks for flagging it with us!

little pine
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so in live mode the CardNumberElement should work fine ? this issue is only in test mode? The payment element seems to work fine but based on the project i have i need to customize some styles and thats why iam using CardNumberElement

late root
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yes that's correct

in test mode, we have specific code that controls the mapping of our test card numbers

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this is different in live mode because real card numbers are being used

sometimes issues like this can happen in livemode, but it's rare usually related to a temporary mapping change

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if you ever encounter this issue in live mode, please let our support team know, but this specific issue is limited to test cards

little pine
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okay thank you,, i believe this is also the case where u can pass the validation when using 3 digit cvc instead of 4 i believe for the amex