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serene relic
👋 happy to help
I'm most certain it's a concurrency issue
basically you've sent the /void request before the invoice status changed to requires_payment_method
would you mind elaborating on the flow? this could help us narrow down the issue
patent viper
Sorry do you mean the payment intent? The invoice does not have such a status.
The workflow is that we normally go to purchase a subscription with the always authenticate test card and we intentionally fail the 3DS challenge. After that we have a mechanism to manually void the subscription's invoice.
This started failing today and we can only void the invoice in this case after 3-4 minutes have passed.
serene relic
Sorry do you mean the payment intent? The invoice does not have such a status.
...
yes sorry that's what I meant
patent viper
When we try to void the invoice, the payment intent has the status requires_payment_method and the invoice has the open status. (we intentionally retrieve both objects again from stripe)
serene relic
sorry I might need a few minutes. We just received a similar issue from a separate user
patent viper
Ok will keep an eye on this thread.