#tatsuya_unexpected

1 messages ¡ Page 1 of 1 (latest)

terse dewBOT
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clever arch
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Hi there, looking into this now

void summit
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hello, ty, do you need a seti id?

clever arch
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Yes, that would be helpful!

void summit
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seti_1RdW3KFW0gXfdawfQIFGbNTP
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and this is the one generated 3 minutes before that has no Klarna

seti_1RdVynFW0gXfdawf4heUWkcR
clever arch
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I'm checking to see if your default payment configuration was changed during that time, but it doesn't look like it. Investigating some more

void summit
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thanks, yeah i've changed it this morning and shut off Klarna since I didn't plan to have it as a saved payment method, but the config hasn't changed in a long time and we did not change API/integration either

clever arch
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Is there an example of this happening in the last 30 days? If so it will be easier to investigate the issue. If you're not observing this happening anymore, it may have been a temporary bug that has already been resolved

terse dewBOT
void summit
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yeah it did happen up until today at 12AM UTC ish? then I turned off Klarna entirely

seti_1S3w0xFW0gXfdawfthU2BGBz
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so from the 24th of June until today

devout lodge
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Hi, taking over as my teammate needs to step away. Let me catch up.

clever arch
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According to our logs, your default payment configuration turned Klarna on 2024-08-09T14:57:14.000Z, and was not turned off until today

void summit
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exactly

clever arch
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So it makes sense that Klarna showed up in the cases where it was supported. The times it didn't show up could be because it wasn't supported for various possible reasons

void summit
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hmmm ok, I thought that the field payment_method_types wasn't able to change based on what's available but based on the configuration

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so since we had Klarna on for the past year and was never available in the v1/setup_intents response body I thought it was unexpected

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I thought it was an unexpected behavior

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since we're on an older version of the API

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so basically I need to override the field when creating the request from the node backend so that I can leave Klarna on with the amout > n filter working for paymentIntents but not showing up in setupIntents?

devout lodge
void summit
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sorry if I seem repetitive, I do have a custom rule to set the show only if amount is > x but I don't see how I can avoid letting users save Klarna as a payment method from the Customize availability modal

devout lodge
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When using setup Intents, you would not know the amount. You mentioned 'leave Klarna on with the amout > n filter working for paymentIntents ' so I provided the above document.

void summit
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exactly, so I cant exclude it from setupIntents with a custom rule no?

devout lodge
void summit
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thanks