#subhash_docs

1 messages ¡ Page 1 of 1 (latest)

wispy pelicanBOT
#

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lyric belfry
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hi there!

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However, it seems possible to send money from that account to the main platform account even if the funds are not yet available.
can you clarify what you mean by this? are you talking about a Account Debit?

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Is there a way to make funds available faster, particularly for transactions originating in Australia?
no, sorry.

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Will businesses have access to the connected account dashboard to manage their funds and make payments directly?
what do you mean by "businesses"? and what type of connected account are you creating?

winter pebble
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i am talking about moving fund from connected accounts to main platform account. each Business will have seperate conncted acount and they will load money in that. WHich can be used by our system admin if needed also refund back

lyric belfry
winter pebble
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yes

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but i am doing transfer currently like this. const transfer = await stripe.transfers.create(
{
amount: amount * 100,
currency: "aud",
destination: process.env.PLATFORM_ACCOUNT_ID,
description: "Payment to platform",
},
{ stripeAccount: wallet.stripeAccountId }
);

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when i do that following is returned in balance api. {
"object": "balance",
"available": [
{
"amount": -86942,
"currency": "aud",
"source_types": {
"card": -86942
}
}
],
"instant_available": [
{
"amount": 0,
"currency": "aud",
"source_types": {
"card": 0
}
}
],
"livemode": false,
"pending": [
{
"amount": 260337,
"currency": "aud",
"source_types": {
"card": 260337
}
}
],
"refund_and_dispute_prefunding": {
"available": [
{
"amount": 0,
"currency": "aud"
}
],
"pending": [
{
"amount": 0,
"currency": "aud"
}
]
}
}

lyric belfry
#

got it. and what is the issue with this?

winter pebble
#

how much time does balance stay in pending. and how much negative value can we do when transfering to platform account. And can we change pending to available in sandbox?

lyric belfry
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for this types of questions, you would need to ask Stripe Support directly: hi! we only speak English here on Discord. if you need support in another language, try https://support.stripe.com/?contact=true

winter pebble
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what? What language i am speaking?

lyric belfry
#

here on Discord we don't know much about how exactly Balance work. but Stripe Support should be able to help.

winter pebble
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just tell me how much time will take to load fund in connected accounts . i mean fund in available state . and is there webhook for it to notify