#johnny55_api
umbral capeBOT
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unique summit
Clarification - the error we get happens when we try to programmatically create a connect account
haughty prawn
Hi! Do you have a request ID (starts with req_) for the connected account creation request I can take a look at?
unique summit
Sure!
request-id: req_pNpLSMY7f9pHQl
haughty prawn
Taking a look.
unique summit
thank you, pretty sure we're missing some config, just dont know what, we've been clicking around in the UI for 2 days now
haughty prawn
Your connect page for the account being used to create the connected account is showing that you need to set up Connect: https://dashboard.stripe.com/acct_1S2ng3IkK20AuRCy/test/connect/onboarding
You just need to click on the Continue setup button to finish the setup.
unique summit
ah yes that page! we did stumble upon it but clicking that button doesnt work?! I dont see any network requests failing or anything like that either
haughty prawn
So when you click on the Continue setup button, nothing happens?
unique summit
literally nothing, no network request being made, no console error in the browser, I'm using Firefox 142.0.1 (aarch64)
I can try in chrome if you think that might be an issue?
haughty prawn
When you click on the Continue setup button, do you see a small modal pop up at the bottom right hand corner of the browser?
unique summit
yes, the setup guide
i was hoping we can skip that whole part before we can just test stuff out..?
haughty prawn
Yes, you will need to complete the steps there.
A better alternative would be to use our Sandbox mode instead: https://docs.stripe.com/sandboxes
You can get started with testing faster than test mode.
Just some differences between the 2 modes: https://docs.stripe.com/testing-use-cases#differences-in-functionality-between-test-mode-and-sandboxes
haughty prawn
What is the account ID of the account you got the screenshot from?
unique summit
acct_1S2ng3IkK20AuRCy this?
haughty prawn
That is your live / test mode account ID. The request you provided me came from the live / test mode account where Connect is not fully set up.
To check your sandbox mode account ID, you should look at the Dashboard URL while in the Sandbox mode and you will see the Sanbox account ID.
unique summit
okay it does say I'm in sandbox mode at least at top left hand side
however the URL at the dashboard screen is https://dashboard.stripe.com/test/dashboard
haughty prawn
Alternatively, you can see the account ID by going to Settings → Business → Account details tab
When you create the connected account use the API keys from this Sandbox account instead.
haughty prawn
Yes
unique summit
where can i view the keys for the SB account? i only see 2 keys on the dashboard
hold on so now i replace the account id in that url you gave me and try to enable connect again?
when i go there it says connect is already enabled... so we use the wrong api keys?
haughty prawn
Your sandbox account already has Connect enabled. So you can get your API keys from this link: https://dashboard.stripe.com/acct_1S2ngBIjiZYV81Yr/test/apikeys and create the connected accounts prgrammatically.
haughty prawn
when i go there it says connect is already enabled... so we use the wrong api ke...
Yes, you used the keys from the live / test mode account earlier.
unique summit
... oh man, sorry, let me just retry the request
yes it worked, thanks for the help!
umbral capeBOT