#sayori_docs
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- sayori_docs, 6 hours ago, 5 messages
wet oyster
If I naively update their subscription back to the old monthly subscription, their new monthly renewal date is now 10/20 rather than 10/04
If you only upgrade the subscription price, the billing cycle anchor shouldn't be changed. Could you share the subscription ID (sub_123) which the billing cycle anchor being changed upon upgrade?
half mulch
sorry, forgot to add that I'm looking at switching subscription prices from a yearly to a monthly subscription
https://dashboard.stripe.com/subscriptions/sub_1S2xEXGQ5L54VFKVw2iZa2w3 is what i've been playing with. essentially want a way to "undo" an accidental upgrade a user may have performed
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crisp wasp
hello! taking over from river, gimme a while to take a look at the subscription
is this the change which you're referring to? https://dashboard.stripe.com/logs/req_zULpxEJ6b0Ztcs
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crisp wasp
hmmmm, i think in this case you're really going to have to save the previous subscription details, and then revert it manually. The thing here is that you're also setting a trial, so since there's no payment to be made, the updates would immediately be applied
half mulch
where can I read about "reverting it manually"?
frozen tree
Hi @half mulch sorry Alex needs to step away for a while and I'm taking over this thread
half mulch
no problem, hello jack
The thing here is that you're also setting a trial
if there's a way to do this without setting a trial, i'd be happy. i did that per suggestion from an earlier thread that I use a trial to be able to set a specific end-time (i.e. renewal time)
frozen tree
Ok, so basically you want to change the subscription's billing_cycle_anchor to 4th of the month
Ok, Since the only acceptable value for subscription's billing_cycle_anchor is now and unchanged, you'll want to create a subscription schedule from the existing subscription, and create a phase that starts on 10/04, with billing_cycle_anchor set to phase_start, and proration_bahevior to none to turn off proration.
half mulch
ahh interesting, didn't think about using a subscription schedule that started in the future to force a renewal
frozen tree
https://docs.stripe.com/billing/subscriptions/billing-mode#reset-the-billing-cycle-anchor btw we have a new flexible billing mode that doesn't reset billing_cycle_anchor when changing to a price in different recurring interval. you might want to consider migrating your existing subscriptions to flexible mode to prevent this kind of problem on other subscriptions
half mulch
oof... i was looking at upgrading my api to basil but acacia->basil had plenty of breaking changes i needed to address
frozen tree
Yes, basil API contains lots of breaking changes for billing products.
half mulch
okay, i'm going to play around with subscriptoin schedules in the future. thanks for pointing me that way
frozen tree
Happy to help!