#ziz_docs
hallow depotBOT
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strange helm
Hi there,
no problem. I am happy to help and try get you unblocked.
Can you give a bit more context what exactly you are trying to accomplish?
reef pagoda
so i have this customer
i banned him from my platform
i do not want him to come back
i have the stripe customers name(s), email(s) and IP(s)
ofc that can be evaded
i would like to ban his payment methods too
if that makes sense
strange helm
Ok that makes sense. How do you integrate with Stripe, are you using any of our hosted UIs like Checkout, Payment Element, or do you integrate directly with our API?
reef pagoda
honestly im not a developer, can i give u my email
that i use stripe with
would that help?
reef pagoda
tz@dl.software
lol why is this shown publicly in #dev-help
can we take this to a private channel
strange helm
This is how our discord server is setup.
strange helm
I got what I need so far. I looked at your logs and it seems like you are using our hosten Checkout Session. Does that sound correct?
strange helm
Got it. No problem. What CRM are you using?
reef pagoda
i just manage our customer relationship management
via hubspot
and we want to ban a user
completely
he has a few stripe customer accounts
i would like to ban him from making new payments with us
strange helm
Oh sweet. I love hubspot. I was a Hubspot developer and super admin in the past. But anyways, from what I hear is that the person is a customer in your Stripe account? Are there multiple customer that belong to that person or just one?
reef pagoda
nah man this person is like abusing our free trial
making multiple accounts
with different email
and he is banned from our platform now due to other reasons but we don't want him to evade ban
obviously he can change his IP really easily
but he cannot change his name (variations of his name), email(s), and billing information more importantly easily
which is why my boss told me to come here
to ban him
strange helm
Got it. Let me do some research what options we have
reef pagoda
thanks
strange helm
One question already, do you have by chance Stripe Radar for Fraud Team (not just basic Radar)?
reef pagoda
no idea š¤£
strange helm
Ok. Got it. The most elegant way would be Stripe Radar for Fraud Team. With that you can set up custom filter rules for fraudulent payments https://docs.stripe.com/radar/rules
Another way, but this one would require a lit bit of developer knowledge/work would be the Two Step Confirmation flow https://docs.stripe.com/payments/build-a-two-step-confirmation where the user basically provides the payment method, you are able to inspect this payment method before confirmin (or rejecting)
reef pagoda
is this a add-on feature?
strange helm
Radar for Fraud Team?
reef pagoda
yeah
strange helm
It gives more flexibility and options to the basic radar capability
but yes. You can call it add-on
hallow depotBOT
reef pagoda
like is this not included in stripe subscription?
i'm not sure i have the authority to add it if its extra $
i just don't understand why it's so contrived to block a fingerprint on the payment method
or a name on payment method
reef pagoda
Ok. Got it. The most elegant way would be Stripe Radar for Fraud Team. With that...
for #1 it would be something like this?
block if :email in $blocked_emails
block if :ip_address in $blocked_ip_addresses
On first glance, yes.
reef pagoda
& does it cost more per transaction to have this check for new transactions?
strange helm
Oh sorry but we don't have any knowledge of costs of our products here. I would recommend reaching out to Stripe support for this